QuickBooks Error 14108: How to Fix It


QuickBooks is an essential tool for businesses, providing comprehensive financial management solutions. However, users can sometimes encounter errors that disrupt their work. One common issue is QuickBooks Error 14108, which typically arises when updating or using QuickBooks payroll services. This error can lead to difficulties in downloading payroll updates, managing payroll, or ensuring tax compliance.

In this blog, we will discuss the causes, symptoms, and step-by-step solutions to resolve QuickBooks Error 14108 effectively. By understanding the error and following the solutions, you can restore the proper functioning of your QuickBooks payroll services.

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What Is QuickBooks Error 14108?

QuickBooks Error 14108 generally occurs when QuickBooks is unable to verify the payroll subscription. This issue often happens during payroll updates and may prevent the software from downloading or installing the latest payroll tax tables. Without these updates, businesses may struggle to process payroll or maintain accurate tax records, making this error a significant concern.

Causes of QuickBooks Error 14108

Several factors can trigger QuickBooks Error 14108. Understanding these causes is key to resolving the issue:

1. Outdated Payroll Subscription

If your payroll subscription is expired or hasn't been renewed, QuickBooks may not be able to download the latest updates, leading to Error 14108.

2. Corrupted QuickBooks Data Files

Damaged or corrupted data files within QuickBooks can prevent the software from completing the payroll update process, resulting in this error.

3. Incorrect Payroll Update Setup

If the payroll update process was interrupted or improperly set up, it could cause Error 14108.

4. Issues with Internet Connection

A weak or unstable internet connection can prevent QuickBooks from accessing payroll updates and verifying subscription status.

5. Incorrect QuickBooks License Information

Invalid or outdated license information in your QuickBooks account may cause issues when attempting to verify payroll subscriptions, triggering Error 14108.

6. Firewall or Security Software Interference

Sometimes, your firewall or antivirus software may block QuickBooks from accessing the payroll update server, resulting in this error.

Symptoms of QuickBooks Error 14108

To recognize QuickBooks Error 14108, be on the lookout for the following signs:

  • You receive an error message stating Error 14108 during a payroll update.
  • Payroll updates fail to download or install successfully.
  • QuickBooks becomes slow or unresponsive while accessing payroll features.
  • You are unable to process payroll or calculate taxes correctly.
  • The software displays an error stating that QuickBooks cannot verify your payroll subscription.

How to Fix QuickBooks Error 14108

Resolving QuickBooks Error 14108 involves a series of troubleshooting steps to ensure that your payroll services are updated and functioning properly. Follow these solutions to fix the error:

Solution 1: Verify Payroll Subscription Status

One of the main causes of Error 14108 is an expired or invalid payroll subscription. Here's how to verify your subscription:

  1. Open QuickBooks Desktop.
  2. Go to the Employees menu and select My Payroll Service.
  3. Choose Account/Billing Information.
  4. Review your payroll subscription status. If it’s expired or inactive, renew your subscription to access payroll updates.

Once you’ve verified your subscription, try downloading the payroll updates again to see if the issue is resolved.

Solution 2: Update QuickBooks to the Latest Version

Using an outdated version of QuickBooks can cause issues with payroll updates. Ensure that your software is up to date:

  1. Open QuickBooks Desktop.
  2. Go to the Help menu and select Update QuickBooks Desktop.
  3. Click on the Update Now tab.
  4. Check the box next to Reset Update to clear any previously downloaded updates.
  5. Click Get Updates to download and install the latest version of QuickBooks.

After updating QuickBooks, attempt to download payroll updates again.

Solution 3: Re-validate QuickBooks License Information

Incorrect or outdated license information can prevent QuickBooks from verifying your payroll subscription. Follow these steps to re-validate your license:

  1. Open QuickBooks Desktop.
  2. Press F2 or Ctrl+1 to open the Product Information window.
  3. Check the License Number and Product Code to ensure they are correct.
  4. If the information is incorrect, go to the Help menu and select Manage My License.
  5. Choose Sync License Data Online to refresh the license information.

Once your license information has been updated, retry the payroll update process.

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Solution 4: Configure Firewall and Security Settings

Sometimes, firewall settings or antivirus software can block QuickBooks from accessing payroll update servers. You need to configure your firewall and security settings to allow QuickBooks access:

  1. Open your Firewall or Security Software.

  2. Go to the Settings menu and look for options related to application permissions.

  3. Ensure that QuickBooks is added to the list of allowed applications.

  4. Check that the following QuickBooks files have full access through the firewall:

    • QBW32.exe
    • qbupdate.exe
    • IntuitSyncManager.exe

  5. Once the settings are configured, restart your computer and try downloading the payroll updates again.

Solution 5: Run QuickBooks File Doctor Tool

If the error is caused by a corrupted QuickBooks company file, you can use the QuickBooks File Doctor Tool to repair it:

  1. Download and install the QuickBooks Tool Hub from the official Intuit website.
  2. Open the Tool Hub and select Company File Issues.
  3. Click on Run QuickBooks File Doctor.
  4. Browse and select your company file, then click Check Your File.
  5. Follow the on-screen instructions to repair any detected issues.

After running the File Doctor Tool, attempt the payroll update again.

Solution 6: Re-download Payroll Updates

Corrupted payroll update files can trigger QuickBooks Error 14108. To fix this, you can re-download the payroll update:

  1. Open QuickBooks Desktop.
  2. Go to the Employees menu and select Get Payroll Updates.
  3. Check the box for Download Entire Payroll Update.
  4. Click Download Latest Update.

Allow QuickBooks to re-download and install the update, and check if the error is resolved.

Solution 7: Contact QuickBooks Support

If you've tried all the solutions above and QuickBooks Error 14108 persists, it's time to seek expert help. The QuickBooks support team can assist you with advanced troubleshooting and resolve the error efficiently.

For personalized assistance, call +1-888-538-1314 and get in touch with a QuickBooks expert.

Preventing QuickBooks Error 14108

To avoid encountering QuickBooks Error 14108 in the future, consider following these preventive tips:

  • Regularly Update QuickBooks: Ensure that your QuickBooks software is always up to date with the latest version and payroll updates.
  • Maintain a Stable Internet Connection: A reliable internet connection is crucial for downloading payroll updates.
  • Renew Payroll Subscription on Time: Keep track of your payroll subscription status and renew it before it expires.
  • Backup Your Company File: Regular backups can help prevent data corruption, which may lead to errors.
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Conclusion

QuickBooks Error 14108 can be frustrating, especially when it disrupts your payroll update process. However, by following the troubleshooting steps outlined in this blog, you can resolve the error and get your QuickBooks software running smoothly again.

If you're unable to fix the error on your own, don't hesitate to call +1-888-538-1314 for expert help. QuickBooks support is available to assist you with any issues and ensure your accounting software functions without interruptions.

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